Estimated reading time: 7 minute(s)
RETURN POLICY
Last updated September 05, 2020
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at jamalmuwwakkil@naturesuprise.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Nature’s Uprise
Attn: ReturnsRMA #2600 W Ina Rd Apt 174 Tucson, AZ 85741 United States
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Tutoring Sessions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note:
● Cancelations by Tutor: Tutor may cancel Sessions with Client if conflicts arise. In such a case, Client shall be under no obligation to make payment. If Tutor cancels after payment has been made, payment will be applied to the rescheduled Session. Rescheduling shall be done at a time agreeable to both Parties. If such rescheduling is not possible, Client will be refunded the full amount.
● Cancelations by Client: Client shall be permitted to cancel Sessions prior to 24-hours before the scheduled Session. If Client cancels less than 24-hours prior, any payment made for that Session is forfeited. Tutor may agree to refund funds at Tutor’s sole and exclusive discretion, but is under no obligation to do so.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 5206646634 jamalmuwwakkil@naturesuprise.com